CSPC is sensitive to protecting the private information that our customers and visitors give to us. We also want you to have the opportunity to obtain interesting and useful information, products and services through CSPC. The loyalty of our customers is very important to us and we hope this policy will underscore our commitment to making sure your experience with us is a good one.
What We Collect
We collect only the information that you provide when completing your Will or e-mailling us, all collected lawfully and in accordance with the Data Protection Act 1998.
How We Use Customer
The customer information that we collect we retain in our customer databases and it may be used:
to deliver service;
for billing purposes;
to examine system accounting logs and other company records to resolve email and other system errors or problems;
to make sure that only CSPC customers are able to access certain member-only services.
This information is kept on limited access computers and is only available to those employees who have a need to know.
We provide some information to companies that we use to perform certain functions for us -- for example, credit card numbers are sent to a credit card processing company for billing, and address information may be given to a fulfillment company that sends out our welcome kits. These companies are not authorized to release this information to other third parties.
We use our customer database to distribute CSPC updates or important notices to our customers.
We also use customer information from time to time to offer various products and services (some of which may be provided by third parties) to our customers. This is only with your permission. An option is given to accept this information when you make your Will. If you do not want this information do not tick the box!
We will share customer information with governmental authorities when legally required to do so, and may cooperate with these authorities investigating claims of illegal activity such as (but not limited to) illegal transfer or use of copyrighted material, mail and wire fraud, or postings or email containing threats of violence.
Changes to CSPC Privacy
Comments or Concerns